Security & Asset Protection Policy

At Globalbitex.com, safeguarding our clients’ digital assets, personal information, and transaction security is a cornerstone of our operations. In the dynamic and fast-evolving digital asset economy, trust is earned through transparency, operational resilience, and strict compliance with international security standards.

This Security & Asset Protection Policy outlines the comprehensive security controls, operational safeguards, and risk management protocols we implement to protect our clients, their funds, and their data—while ensuring operational continuity and regulatory alignment within the European Economic Area (EEA) and globally.

2. Governance & Security Oversight

  • Dedicated Compliance & Security Teams:
    Globalbitex.com maintains experienced, dedicated internal teams responsible for overseeing information security operations, anti-money laundering (AML) compliance, and risk management frameworks.

  • Information Security Management Framework:
    Our security framework aligns with ISO 27001:2022 standards and incorporates adherence to the FATF Travel Rule for crypto-asset service providers.

  • Independent Security Audits:
    Regular third-party security audits and penetration tests are conducted by accredited cybersecurity firms to assess system integrity, infrastructure resilience, and incident response readiness.

3. Digital Asset Custody

  • Cold & Hot Wallet Infrastructure:

    • Cold Storage (95% of Client Funds):
      The majority of client crypto assets are secured in offline, air-gapped cold wallets using multi-signature (multisig) configurations to mitigate unauthorized access risks.

    • Hot Wallet (Operational Liquidity 5%):
      A limited reserve is maintained in secure hot wallets to support day-to-day operational transactions. These are monitored continuously through multi-layer authentication and anomaly detection systems.

  • Wallet Security Features:

    • Multi-signature wallets requiring joint authorization by internal security officers.

    • Mandatory two-factor authentication (2FA) for all administrative wallet operations.

    • End-to-end transaction signing and verification processes.

    • Routine wallet rotation schedules and address whitelisting protocols.

4. User Account Protection

  • Mandatory Two-Factor Authentication (2FA):
    Required for all user logins, fund withdrawals, and sensitive account actions.

  • Advanced Encryption Protocols:
    All personal data and credentials are encrypted using AES-256 standards during storage and transmitted via TLS 1.3 secure channels.

  • Device & IP Whitelisting:
    Users can authorize specific devices and IP addresses, with all unrecognized access attempts flagged and blocked automatically.

  • Session Timeout & Anti-Phishing Codes:
    Session inactivity timeouts and customizable anti-phishing codes are enforced to mitigate unauthorized access.

5. Data Security & GDPR Compliance

  • Data Encryption:
    All sensitive client data is encrypted both at rest and in transit.

  • GDPR-Compliant Data Processing:
    Globalbitex.com operates in full compliance with the General Data Protection Regulation (EU) 2016/679, respecting client rights to data access, correction, erasure, portability, and objection.

  • Data Minimization & Access Control:
    Only essential personal data is collected for AML/KYC purposes, and access is restricted to authorized personnel under strict confidentiality obligations.

  • Secure Data Backup & Disaster Recovery:
    Encrypted, geographically redundant backups are maintained to ensure rapid disaster recovery and operational continuity.

6. Anti-Fraud, AML, & Compliance Safeguards

Globalbitex.com is committed to combating illicit activities, money laundering, and terrorist financing through:

  • Robust AML/KYC verification systems, in line with FATF recommendations and 5AMLD/6AMLD EU Directives.

  • Continuous transaction monitoring incorporating advanced anomaly detection systems.

  • Immediate reporting of suspicious transactions to appropriate regulatory authorities.

  • Full implementation of the Travel Rule for crypto-asset transfers exceeding regulatory thresholds.

7. Incident Response & Business Continuity

  • 24/7 Security Operations Center (SOC):
    Continuous real-time monitoring of system integrity, transaction activity, and threat intelligence.

  • Incident Response Plan (IRP):
    In the event of a data breach or security incident:

    • Immediate system isolation and containment measures are deployed.

    • User notifications are issued within 72 hours of a confirmed breach, in accordance with GDPR Article 33.

    • A thorough investigation, remediation, and post-incident reporting process is conducted.

    • Cooperation with relevant law enforcement agencies is provided where necessary.

  • Disaster Recovery Procedures:
    Automated failover systems and disaster recovery protocols ensure uninterrupted service in the event of physical or cyber disruption.

8. Insurance & Fund Protection

Where applicable, Globalbitex.com maintains cyber liability insurance and actively pursues strategic partnerships for crypto asset custody insurance. Details regarding coverage scope and limitations are available upon request and will be transparently disclosed as agreements are finalized.

9. User Responsibilities

While Globalbitex.com upholds rigorous security measures, clients are encouraged to actively safeguard their accounts by:

  • Enabling two-factor authentication (2FA) immediately upon registration.

  • Creating strong, unique passwords and updating them regularly.

  • Never sharing login credentials or authentication codes.

  • Verifying the official Globalbitex.com domain prior to logging in or conducting transactions.

10. Security Vulnerability Reporting

Globalbitex.com promotes responsible disclosure practices and welcomes contributions from ethical hackers and security researchers. Our Bug Bounty Program will officially launch in Q3 2025. Verified vulnerability reports may qualify for rewards.

Submissions can be securely directed to: security@globalbitex.com

11. Policy Updates

This Security & Asset Protection Policy is subject to review and revision at least annually, or as required by regulatory developments, technological advancements, or emerging risk factors.

Last Review Date: May 27, 2025
Next Scheduled Review: May 27, 2026

12. Closing Commitment

At Globalbitex.com, safeguarding client assets and personal information is a core commitment embedded into every layer of our platform operations. Through proactive security protocols, continual investment in infrastructure, and strict adherence to regulatory standards, we pledge to deliver a secure, resilient, and transparent trading environment.